Terms & Conditions

The WWW.DIVINZO.COM “DIVINZO” website Site provides its services to its customer “you” subject to the terms and conditions that herein may be modified from time to time in the agreement “Agreement” under which you may use and access the website. The terms and conditions apply to all members and visitors who access www.pleatmark.com.

1. Use of Site:

DIVINZO grants you a limited license to access and make personal use of the Site and services.
You are not allowed to use any information provided in the website for any reason.
You shall not distribute in any form, any information, or other material that violates trademarks or other proprietary rights of any person.

You are not allowed to republish, archive or retain any content on the internet, intranet, extranet, database, archive or compilation. You are not allowed to use any content for commercial use.
You are not allowed to manipulate the content in any way that affects the user experience.
You are not allowed to use the Site in any manner that is illegal or impairs the operation of the Site or its availability or usage by others.
You are not allowed to make any use of the Site for the benefit of another business

2. Trademark:

All text, graphics, button icons, logos, trademarks, audio clips, video, clips, slogan, banners, software
belongs exclusively to DIVINZO. All software used on this Site is the property of DIVINZO. You are not allowed to use DIVINZO trademarks in any manner that disparages, discredits or in any way

3. Modifications:

DIVINZO Reserves right to make changes to the site, related policies and amendments in the Agreement at any time. Therefore you are requested to check the Terms of Services page frequently to be aware of any changes.

4. Billing:

Vat, custom duty, shipping charges, etc. shall depend upon the destination where the order has to be shipped.

5. Cancellations:

Cancellations by DIVINZO –
DIVINZO has a right to cancel or refuse the order for any reason.

Cancellations by You –

In case of requests for order cancellations, DIVINZO reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount.
We will not be able to cancel orders that have already been processed. DIVINZO has the full right to decide whether an order has been processed or not.

6. Frauds:

DIVINZO reserves right to recover the cost of goods, collection charges and other expenses that may occur from persons for using the Site fraudulently. DIVINZO reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.

7. Shipping:

we deliver the readymade products to our customer within 7 TO 14 business days of purchase.
However, in case of any unavoidable circumstances, the customers would be duly informed.

8. Returns and Exchanges

This option is not available for customized products purchased once by the customer. For customized items there is no possibility for return and exchange. In case of Readymade size product. Full refunds are available within 30 days of receiving your product. Full refunds are available only on products that are unworn, unaltered and undamaged. Any package received that does not meet the aforementioned requirements will be sent back to the customer without refund. Once your package is ready, let us know and we will immediately have the courier pick it up. As soon as Divinzo receives your item, your refund will be processed and will be credited back to you within 15 working days. This policy does not apply for International Orders.

9. Credit Card Details: You must agree, understand and confirm that the credit card details provided by you for using services on DIVINZO will be correct and accurate. You shall not use the credit card which is not lawfully owned by you. Further, you agree and confirm to provide the correct and valid credit card details to DIVINZO.
DIVINZO will not be liable for any credit card fraud. The liability for use of a card fraudulently will be your responsibility.

10. Product Information:

Due to the inherent characteristics of certain materials, actual measurements of individual items might vary slightly. Slight marks and color / print variations should not be considered as a fault, but they are inherent characteristics of the product.

11. Typographical Errors:

There may be information on this Site that contains typographical errors that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information without prior notice.

12. Privacy Policy:

DIVINZO protects all the information you share with us. We follow strict steps to help protect the confidentiality, security, and integrity of data stored on our systems.

At the completion of your purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order.

13. Governing Laws and Jurisdictions:

This Agreement and the relationship between you and DIVINZO will be governed by the laws as applicable in India. Any disputes will be handled in the competent courts of Jalandhar, India.


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